Discussions

Hello all,

I have some sync jobs that run with a certain frequency and I fetch employee information using the GET /companies/employees endpoint. I use a dynamic field provided to me by my customer to fetch emails of employees. A few days ago, customer informed me that they changed the email address of one of their employees, when I checked the logs of my sync jobs from these past few days, I saw that the dynamic field is still set to the old email address.

When I search for this employee with email query param set to either the new or the old email address, I am able to get this employee from the endpoint. So this left me a bit confused about how the email fields work. Does the customer need to do something else to reflect the email change on the dynamic field as well?

In case it makes a difference, the reason the email address was changed was because it contained a special character 'ß' and it caused some problems, so they changed it to 'ss'.

Thank you in advance.