Introduction

Welcome to Personio Webhooks! Personio offers Webhooks as a mode of integration to build applications that listen to changes in state within Personio.

Managing Webhooks

The Webhooks API offers a way to manage webhooks. The enabled_events list can be used to obtain granular access to events of interest. Webhooks will be dispatched as POST requests to the subscribed endpoint, which needs to be an HTTPS endpoint.

Acknowledgment

Each webhook request needs to be acknowledged within 3s with a 2xx status code to be counted as a successful delivery. Please note that webhook requests will not follow redirects.

Retries

At times, receiving a webhook may not succeed due to transient failures. In situations where a webhook is not acknowledged within 3 seconds or returns a HTTP status code in the 5xx range (excluding 501), Personio will retry the delivery.

Extended retry attempts will continue for up to 3 days, with increasing delays between each attempt, up to a maximum of 6 attempts. Each attempt will also include up to 2 consecutive HTTPS requests in case the first fails (fast-attempt).

Overall, a maximum of 14 HTTPS requests will be made to ensure successful delivery.

Event Payload Structure

The general structure of a webhook payload will be a JSON containing the following fields.

company_id - The company ID for the given event. Required for tenant identification.
event_name - The name of the event, identifies the type of change.
occurred_at- When the event occurred.
payload - The contents of the webhook event, varies per event type.
meta - Any supporting information, expected to be a generic map of key value pairs. Optional.

All Personio Webhooks conform to the following JSON schema:

{  
  "$schema": "<https://json-schema.org/draft/2019-09/schema">,  
  "type": "object",  
  "properties": {  
    "company_id": {  
      "type": "string"  
    },  
    "occurred_at": {  
      "type": "string",  
      "format": "date-time"  
    },  
    "payload": {  
      "type": "object"  
    },  
    "meta": {  
      "type": "object"  
    },  
    "event_name": {  
      "type": "string"  
    }  
  },  
  "required": ["company_id", "occurred_at", "payload", "event_name"]  
}

Event Catalog

📘
The concept of Person has a 1-1 relationship with the concept of Employee, hence the Person ID may be interchangeably used for Employee ID in all APIs.

Person and Employment Webhooks

`person.created`

The person.created webhook will be fired every time a new Person/Employee is created.

{  
  "company_id": "121315",  
  "occurred_at": "2024-02-05T18:07:02.069Z",  
  "payload": {  
    "person": {  
      "id": "343536"  
    }  
  },  
  "meta": {},  
  "event_name": "person.created"  
}

`person.updated`

The person.updated webhook will be fired every time certain fields of a Person/Employee is updated. The fields that will trigger an event are as follows:

First Name
Last Name
Preferred Name
Gender
Email
Language
Any custom attributes attached to the employee profile

{  
  "company_id": "121315",  
  "occurred_at": "2024-02-05T18:05:02.069Z",  
  "payload": {  
    "person": {  
      "id": "343536"  
    }  
  },  
  "meta": {},  
  "event_name": "person.updated"  
}

`person.deleted`

The person.deleted webhook will be fired every time a new Person/Employee is deleted.

{  
  "company_id": "121315",  
  "occurred_at": "2024-02-05T18:05:02.069Z",  
  "payload": {  
    "person": {  
      "id": "343536"  
    }  
  },  
  "meta": {},  
  "event_name": "person.deleted"  
}

`employment.created`

The employment.created webhook will be fired every time a new Person/Employment is created.

{
  "company_id": "27277",
  "occurred_at": "2024-06-03T12:19:30.103Z",
  "payload": {
    "employment": {
      "person_id": "23566325"
    }
  },
  "meta": {},
  "event_name": "employment.created"
}

`employment.updated`

The employment.updated webhook will be fired every time certain fields of an Employment is updated. The fields that will trigger an event are as follows:

Department
Office
Subcompany
Position
Supervisor
Probation period end
Probation period months
Status
Employment type
Hire date
Last day of work
Termination date
Termination reason
Termination type
Effective Termination date
Contract ends
Weekly hours
Team

{
  "company_id": "27277",
  "occurred_at": "2024-06-03T12:28:02.299Z",
  "payload": {
    "employment": {
      "person_id": "13866558"
    }
  },
  "meta": {},
  "event_name": "employment.updated"
}

`employment.updated.cost-centers`

The employment.updated.cost-centerswebhook will be fired only when the cost-centers field of an employment entity changes.

{
  "company_id": "27277",
  "occurred_at": "2024-06-03T12:28:02.299Z",
  "payload": {
    "employment": {
      "person_id": "13866558"
    }
  },
  "meta": {},
  "event_name": "employment.updated.cost-centers"
}

`employment.deleted`

The employment.deleted webhook will be fired every time a Person/Employment is deleted.

{
  "company_id": "27277",
  "occurred_at": "2024-06-03T12:19:57.660Z",
  "payload": {
    "employment": {
      "person_id": "23566325"
    }
  },
  "meta": {},
  "event_name": "employment.deleted"
}

Effective Date Notification Webhooks

`employment.started`

The employment.started webhook will be fired on the start date of a person's employment. The start date of the employment is derived from the hire_dateattribute in the profile of the person. This webhook will be fired at 00:00 UTC on the hire_date of a person's employment.

{
  "company_id": "27277",
  "occurred_at": "2024-08-19T09:18:23.503Z",
  "payload": {
    "employment": {
      "person_id": "24985968"
    }
  },
  "meta": {},
  "event_name": "employment.started"
}

`employment.terminated`

The employment.terminated webhook will be fired on the termination date of a person's employment. The termination date of the employment is derived from the termination_dateattribute in the profile of the person. This webhook will be fired at 23:59 UTC on the termination date of a person's employment.

{
  "company_id": "27277",
  "occurred_at": "2024-08-19T09:18:53.848Z",
  "payload": {
    "employment": {
      "person_id": "24985968"
    }
  },
  "meta": {},
  "event_name": "employment.terminated"
}

Absence Period Webhooks

`absence-period.created`

The absence-period.created webhook will be fired every time an Absence Period is created.

{
  "company_id": "27277",
  "occurred_at": "2024-08-19T09:18:53.848Z",
  "payload": {
    "person": {
      "id": "123"
    },
    "absence-period": {
      "id": "abc"
    }
  },
  "meta": {},
  "event_name": "absence-period.created"
}

`absence-period.updated.status`

The absence-period.updated.status webhook will be fired every time the status of an Absence Period is updated.

{
  "company_id": "27277",
  "occurred_at": "2024-08-19T09:18:53.848Z",
  "payload": {
    "person": {
      "id": "123"
    },
    "absence-period": {
      "id": "abc"
    }
  },
  "meta": {},
  "event_name": "absence-period.updated.status"
}

`absence-period.updated.timerange`

The absence-period.updated.timerange webhook will be fired every time the time range of an Absence Period is updated.

Note: The time range can be influenced by direct changes such as changes to start date, end date, half days or by indirect changes such as changes to holiday calendars.

{
  "company_id": "27277",
  "occurred_at": "2024-08-19T09:18:53.848Z",
  "payload": {
    "person": {
      "id": "123"
    },
    "absence-period": {
      "id": "abc"
    }
  },
  "meta": {},
  "event_name": "absence-period.updated.timerange"
}

`absence-period.deleted`

The absence-period.deleted webhook will be fired every time an Absence Period is deleted.

{
  "company_id": "27277",
  "occurred_at": "2024-08-19T09:18:53.848Z",
  "payload": {
    "person": {
      "id": "123"
    },
    "absence-period": {
      "id": "abc"
    }
  },
  "meta": {},
  "event_name": "absence-period.deleted"
}

Attendance Period Webhooks

`attendance-period.created`

The attendance-period.created webhook will be fired every time an Attendance Period is created.

{
  "company_id": "27277",
  "occurred_at": "2024-08-19T09:18:53.848Z",
  "payload": {
    "person": {
      "id": "123"
      },
      "attendance-period": {
        "id": "abc"
    }
  },
  "meta": {},
  "event_name": "attendance-period.created"
}

`attendance-period.updated`

The attendance-period.updated webhook will be fired every time an Attendance Period is updated.

{
  "company_id": "27277",
  "occurred_at": "2024-08-19T09:18:53.848Z",
  "payload": {
    "person": {
      "id": "123"
    },
    "attendance-period": {
      "id": "abc"
    }
  },
  "meta": {},
  "event_name": "attendance-period.updated"
}

`attendance-period.deleted`

The attendance-period.deleted webhook will be fired every time an Attendance Period is deleted.

{
  "company_id": "27277",
  "occurred_at": "2024-08-19T09:18:53.848Z",
  "payload": {
    "person": {
      "id": "123"
      },
    "attendance-period": {
      "id": "abc"
    }
  },
  "meta": {},
  "event_name": "attendance-period.deleted"
}

Document Webhooks

📘
Document events are limited to documents owned by employees.

`document.created`

The document.created webhook triggers each time a new document is created.

{
  "company_id": "123",
  "occurred_at": "2024-10-29T11:13:43.430Z",
  "payload": {
    "document": {
      "id": "456",
      "owner": {
        "id": "789"
      }
    }
  },
  "meta": {},
  "event_name": "document.created"
}

`document.updated`

The document.updated webhook triggers whenever a document field is updated.

📘
Following document creation, a document.updated event is typically triggered by a change in the virus_scan.status field.

{
  "company_id": "123",
  "occurred_at": "2024-10-29T11:13:43.431Z",
  "payload": {
    "document": {
      "id": "456",
      "owner": {
        "id": "789"
      }
    }
  },
  "meta": {},
  "event_name": "document.updated"
}

`document.deleted`

The document.deleted webhook triggers each time a document is deleted.

{
  "company_id": "123",
  "occurred_at": "2024-10-29T11:17:57.275Z",
  "payload": {
    "document": {
      "id": "456",
      "owner": {
        "id": "789"
      }
    }
  },
  "meta": {},
  "event_name": "document.deleted"
}

`document.signed`

The document.signed webhook triggers when a document is signed by all recipients.

{
  "company_id": "123",
  "occurred_at": "2024-10-29T11:17:12.616Z",
  "payload": {
    "document": {
      "id": "456",
      "owner": {
        "id": "789"
      }
    }
  },
  "meta": {},
  "event_name": "document.signed"
}

Introduction

Managing Webhooks

Acknowledgment

Retries

Event Payload Structure

Event Catalog

The concept of Person has a 1-1 relationship with the concept of Employee, hence the Person ID may be interchangeably used for Employee ID in all APIs.

Person and Employment Webhooks

person.created

person.updated

person.deleted

employment.created

employment.updated

employment.updated.cost-centers

employment.deleted

Effective Date Notification Webhooks

employment.started

employment.terminated

Absence Period Webhooks

absence-period.created

absence-period.updated.status

absence-period.updated.timerange

absence-period.deleted

Attendance Period Webhooks

attendance-period.created

attendance-period.updated

attendance-period.deleted

Document Webhooks

Document events are limited to documents owned by employees.

document.created

document.updated

Following document creation, a document.updated event is typically triggered by a change in the virus_scan.status field.

document.deleted

document.signed

`person.created`

`person.updated`

`person.deleted`

`employment.created`

`employment.updated`

`employment.updated.cost-centers`

`employment.deleted`

`employment.started`

`employment.terminated`

`absence-period.created`

`absence-period.updated.status`

`absence-period.updated.timerange`

`absence-period.deleted`

`attendance-period.created`

`attendance-period.updated`

`attendance-period.deleted`

`document.created`

`document.updated`

Following document creation, a `document.updated` event is typically triggered by a change in the `virus_scan.status` field.

`document.deleted`

`document.signed`